Help Center

Find quick answers to common questions about Gliders Live Chat

Contact Support

Get help from our team

API Documentation

Integration guides

Getting Started

Quick setup guide

Getting Started

How do I add chat to my website?
  1. Register your website in the dashboard
  2. Get your unique chat token
  3. Copy the iframe code provided
  4. Paste it into your website's HTML
Is it really free?
Yes! No hidden fees, no limits on chats, no time restrictions. Use it on unlimited websites forever.
Can I customize the chat appearance?
You can choose between light and dark themes when embedding the chat iframe. More customization options are coming soon.

Technical Support

Chat widget not loading?
  • Check if the iframe code is correctly placed
  • Ensure your website allows iframe embedding
  • Verify the chat token is active in your dashboard
How do I use the API?
Visit our API documentation for complete integration guides, code examples, and endpoint references.
Can I use it on multiple websites?
Absolutely! Register each website separately to get unique chat tokens for better organization.

Account & Settings

How do I manage my websites?
Go to the Websites section in your dashboard to add, edit, or remove registered websites and their chat settings.
Can I delete my account?
Yes, you can delete your account anytime from the Settings page. This will remove all your data permanently.
Forgot my password?
Use the "Forgot Password" link on the login page to reset your password via email.

Privacy & Security

Is my chat data secure?
Yes, all chat data is encrypted in transit and at rest. We follow industry-standard security practices to protect your information.
Do you sell my data?
No, we never sell or share your personal data or chat conversations with third parties. Your data belongs to you.
GDPR compliance?
We are fully GDPR compliant. You can request data exports or deletion anytime through your account settings.

Still Need Help?

Can't find what you're looking for? Our support team is here to help.

Contact Support